Natero is the first Customer Success software platform with a data-driven approach to managing your customers and your Success team. This next generation solution helps Software-as-a-Service (SaaS) companies maximize customer lifetime value.
Natero allows Customer Success Managers (CSM) to predict which customers are likely to churn, convert, or expand their business. CSMs can monitor customer health based on usage, custom KPIs, subjective scores, NPS, and more. Natero also provides Workflows, Tasks, and Playbooks to drive Customer Success processes.
