Professor JoAnne Yates

JoAnne Yates is the Sloan Distinguished Professor Management at the MIT Sloan School of Management, where she currently serves as Deputy Dean. Her research studies both contemporary and historical groups and organizations as users of communication and information technology. Her first historical book, Control through Communication, examines communication and information systems in American firms up to 1920. Her most recent historical book, Structuring the Information Age: Life Insurance and Technology in the Twentieth Century (Johns Hopkins University Press) examines how a large user industry (life insurance) adopted and used pre-computer information technology, and how that experience shaped (and was shaped by) their adoption and use of early computers.