Astute Solutions

Astute Solutions is a U.S.-based software company that develops customer service and knowledge management software for consumer-focused, medium to large companies. The privately held company is headquartered in Columbus, Ohio. Astute Solutions' software and services were developed to help companies improve the quality of their customer service interactions while gaining insight into their consumers’ needs. The company's suite of applications includes customer relationship management, knowledge management, call center/contact center automation, and social CRM.